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Fixing a Paper Jam

Encountering a paper jam is something that everyone in an office will experience at least once. They are the common devil that has yet to be defeated in the world of office machines. Luckily, they are easy problems to solve if you know what you are doing. That’s why our team at Minneapolis Copier put together this basic guide to help you fix a paper jam.

The first thing to note is that copiers are complex machines. You need to remember that just poking around randomly in your copier could cause damage. You need to be careful and do your part to not cause extra damage when working with your copier. With that being said, if you follow these steps then you should be able to solve your problem without too much hassle.

  1. Locate the source of the jam. This will usually be in the paper tray. If you are unable to find the source of the jam in the paper tray then you may need to open the copier.
  2. Gently remove the paper causing the jam. Make sure to not yank or pull aggressively on the paper. This can cause something to break inside the copier and only casue more problems.
  3. Remove any extra scraps. Double check for any small scraps that may be left behind. These could cause issues later.
  4. Run a cleaning program. This is not necessary but will help to remove tiny pieces of paper and dust from the brushes.

If you follow these steps then you should have your copier up and running in not time. However, if you are still experiencing problems then something else might be wrong. Give us a call at Minneapolis Copier if you suspect it’s more than just a paper jam. We will be able to get you the help you need to get back to work as soon as possible.